Returns Policy

Goods Returned For Credit

Goods will not be accepted for credit without prior approval of personnel at PLUMBING CENTRE BRISBANE’s nearest sales office.

In the case of the return of buy-ins against the purchaser’s order, credit will only be allowed if the original manufacturer/supplier also accepts the return.

All goods returned should be in their original containers and should not be shop soiled, obsolete or shop damaged. All such goods may be rejected or credited at a reduced rate.

Cut lengths of cable will not be accepted for return under any circumstances.

No claim will be recognized unless such claim is made within seven (7) days of delivery and in every case the original invoice number and date must be quoted.

All goods approved for return shall be returned freight pre-paid and may be subject to restocking charges.